Keeping staff motivated and happy is much more than just offering nice, juicy wages. Ensuring that staff are happy with their jobs depends on much more than financial reward and many managers and business owners oversee other important areas that are essential to sustain a motivated workforce.
Feeling part of a team, feeling valued and being suitably rewarded for successes consistently outrank money when employees are asked about what is most important when it comes to job satisfaction. So today we are sharing the top seven steps involved in ensuring that any workforce is motivated, happy and therefore committed to your company.
1. Clearly Define Company Goals
There will be a few points here that may sound a little too much like common sense. However you would be surprised how many managers and business owners completely ignore them and neglect to follow them. Creating clear goals and a clear vision for your company is where all businesses should start when building and developing harmonious and powerful teams. So make sure that the vision and goals for your company are being used as a roadmap for your staff to ensure you are all working towards shared goals and a shared vision for the future of your company.
2. Individual Attention
Just clumping your staff together as one general team is not going to work when it comes to tapping into the motivational triggers for each individual. As we are all motivated by different things it is very important to get to know your employees individually to discover the best ways to reward and motivate each member of your team. Essentially you want to be planning to give your staff what they want. Do spend time looking into the tools, training, conferences and support that you can be giving your employees in order to keep them feeling confident, competent and content in their jobs.
3. Open Communication
Making sure you are regularly communicating with your staff is incredibly important. Making sure that you are communicating with your staff on a regular basis and in an effective way is a very good place to start when looking to ensure your workforce are motivated. Looking for employee engagement ideas in an attempt to encourage staff to be more open in their communication with managers and colleagues alike, is a great way to start making sure staff are feeling connected and engaged. Training sessions, newsletters and regular meetings, for example, are all good ways to continue to communicate the company’s goals and vision, however these must always be set up with the intention of two-way communication. Encourage feedback, discussions and any concerns, your staff may have, to ensure that they always feel that they can communicate openly and honestly.
4. Get Staff Buy-In
Making sure that all your staff are sold on new ideas, strategies and projects is really important to ensuring that you are all on the same page and are working towards the same goals. Working to make sure that all your staff are involved in the planning and decision making in the company will ensure staff want to take ownership and responsibility for their part of the project, which is highly motivating.
Delegating and just lumbering staff with tasks that you simply tell them to do, will not have the same results as staff working towards something that they feel they had a part in thinking up. So focus on how you can get your staff to feel ownership of projects and campaigns through involving them more in the decision making process.
5. Offer Solid and Continued Feedback
Not only should we be rewarding and celebrating our employees successes we do also need to be seen to be actively offering feedback and constructive advice when things go wrong. Staff need to feel that they are supported and that they are learning, from both their successes and their failures, so you must make yourself available for both.
So don’t just wait for your quarterly meetings to come around, make sure you are offering feedback as often as possible. Of course positive feedback, should be a major focus in order to encourage more of the same behaviour and effort. However negative feedback should also be dealt with very quickly, in a sensitive way, in order for staff to be able to learn from their mistakes and self-correct. Weekly meetings with individual employees are the best and don’t need to take a lot of time, and they really can help to build strong and healthy working relationships.
6. Show Respect and Fairness
Long gone are the days when respect was only supposed to be shown in an upward fashion. Nowadays, in order to retain your staff and keep them committed and motivated, you need to be showing respect and fairness in abundance. Use your better judgement, experience and professionalism to build a nurturing and supportive work environment. Respecting and trusting your team will mean that you will get the same back and your staff will want to work hard for you, for those reasons.
7. Encourage Creativity
Pigeonholing staff and making them feel that their job roles are completely rigid and inflexible can be a really demotivating way for managers and business owners to behave. People like to believe that they are moulding their job roles out for themselves due to their specific skills and individual experience so you should be making ground to cater to this desire.
Staff that feel that creative thought and ‘thinking outside of the box’ is supported and rewarded are going to feel much more encouraged to be thinking more innovatively about their job and about the company. So think of ways that you can ensure your staff feel supported to stretch the boundaries of their jobs in order to stay challenged and motivated. This will work wonders for allowing your staff to feel they are in a supportive work environment that pushes their staff to explore their full potential.
These above seven steps, when done well over time, will ensure that your workforce is feeling motivated, happy and are helping you to work towards the vision that you have for the future of your company.