Every business owner needs to create strategies to enhance performance. As a company expands out, this aspect becomes more and more important in order to keep the flow going and momentum building. If you want your company to succeed, you are going to have to be able to manage performance in all areas. When staff, processes, and systems are in perfect symmetry, then the business will be able to excel.
Here are some hacks to improve the performance of your business:
1. Incentivise Staff
Every company has good employees and bad employees. You want to ensure that the ones who perform well continue to do so. Recognise performance, and this will increase the wellbeing of those team members and keep up their levels of performance. You could introduce performance-related pay increases. This should incentivise those staff who are not performing to improve. If it does not, you need to get back to basics, have pep talks and try and find out what is going on. You need to get tough if people are not pulling their weight and doing what is expected, they may need to be shown the door.
2. Have you Supplied the Right Tool for the Job
Performance could be being undermined by the tools you have provided. The staff may constantly be creating workarounds for poor processes, computer systems, and other tools. Do not limit your staff. Listen to them. They will know what is wrong and what is wasting hours of time. Investing in new tools, systems and custom software development from an experienced agency can add so much value and in the long run, save time and money. Staff will relish in the new experience and be able to do their jobs to their own satisfaction. Nothing is more irritating than trying to do something simple in a computer system and getting some strange error message that takes five hours to fix. Create a culture where if there is some system failure, staff will highlight it straight away, and you could incentivise this too.
3. Flexi-Working Hours
Where possible, it may be an idea to offer the staff flexible hours. Some staff are more productive in the evening as opposed to the day. This could have to effect of retaining staff as you are flexible.
4. What Tasks are Vital
Ensure your staff are employed doing tasks that are actually needed to improve the company and push it into the future. A lot of small business waste man-hours in menial tasks and archaic processes that do not need to be done. You need to streamline. Have a think about all the jobs in the company and which ones may be redundant, and which ones could be made easier. Time moves on, and things that were important five years ago may be totally irrelevant today. Go back to basics, what does your company do, and how do you do that? Get some fresh eyes to go over these processes if you need to, and take time to listen to the staff. They may feel that a lot of what they do is pointless, so take note, this may be significant feedback.