When Business Travel Goes Wrong: Coping With A Curveball

When Business Travel Goes Wrong: Coping With A CurveballSource: Pexels

You can plan a business trip with utmost care and still have things go wrong in unexpected ways. If you encounter an unforeseen snafu such as being bumped from your business flight, you could lose your mind, or you could calmly put your travel plans back on track. In the interest of happy business travellers everywhere, we are pleased to present a few tricks and tips that may streamline your next business trip no matter how many curve balls are tossed at you.

1. Bumped From A Business Flight

If you paid the lowest fare, were the last to check in, or did not obtain a ticket for an assigned seat, your odds of being bumped from a business flight are exponentially increased. It may not make sense, but airlines are actually allowed to sell more tickets than there are seats on a particular aircraft. When offered cash in exchange for a seat, many passengers willingly trade their ticket for a later flight.

The Department of Transportation calls it “involuntarily denied boarding” and if it happens to you, you have options. Accept a cash payout and ask for a travel voucher, as well. With a bit of fair compensation, being bumped from a business flight is less of a hassle, explains Conde Nast Traveler.

2. Lost Luggage

Did you know that more than 25 million checked bags are lost by airlines every single year? It’s true. Despite the fact that American consumers shell out a whopping $3 billion in checked baggage fees, airlines lose millions and millions of suitcases. If this happens to you, you may file a claim with the US Department of Transportation and ask for compensation. If the airline tells you they will not pay, kindly remind them that the DOT says ticket holders with lost bags may receive monetary compensation up to $3,300.

Owners of delayed baggage are entitled to a stipend paid for by the airlines so they can purchase medicine, toiletries, clothes, and other business travel essentials. The dollar value of the stipend may vary by airline, but all of them are required to pay at least something for the inconvenience of late baggage.

3. How To Handle Delicate Hotel Situations

A survey conducted by Smarter Travel magazine concluded that fewer than 30 percent of business travellers would tell the concierge at Marriott Suites or another nice hotel if kids were being disruptive in an adults-only swimming pool. A mere 16 percent would speak to the parents at a hotel pool intended for adults.

If you are trying to conduct business in your hotel room, and there are overtly disrupting noises, talk directly to hotel staff. Don’t bang on the wall, and don’t confront the noisy guests yourself. It is the responsibility of hotel staff to deal with guests who irritate business travellers. Call the front desk and calmly describe the situation. Don’t be surprised if hotel staff asks you and not the noisy guest to change rooms. That’s okay. At least you’ll get a good night’s sleep.

Business travel can be fraught with tension, but that doesn’t mean you can’t have a very good time next time you travel. Remain calm, let hotel staff manage noise problems, and enjoy your biz trip.

Harrison Dale has to travel all over the world on business matters and has learned several tricks over the years to make this as stress-free as possible given the nature of delays and airport security. He taps out a few articles each month sharing his tips on travel for business people.